Need help with the app, found a bug, or want to report a problem with content or a user? Email us at support@intervalapp.ch — we read every message and reply within 24 hours for reports of abusive or objectionable content or users.
Every comment and chat message can be reported, and any user can be blocked, directly in the app — long-press a message, or use the menu on a user's profile. Blocking hides that person's content from you in both directions. You can also report content or a user by emailing support@intervalapp.ch with a description and, if possible, a screenshot.
You can edit your profile, change notification settings, and delete your account at any time from the app: Profile → Settings. Deleting your account removes your personal data as described in our Privacy Policy.
I didn't get a verification email. Check spam, then use "Resend code" on the verification screen. Still stuck? Email us with the address you signed up with.
I forgot my password. Use "Forgot password?" on the sign-in screen to get a reset link by email.
An event or group I'm part of has a problem. Use the report option on the event/group, or email us directly.
For anything not covered here, email support@intervalapp.ch and we'll get back to you.